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Support
Have questions? Need help? Want to learn more about SurfRecon products? You have come to the right place.Recover a Lost Username or Password
You can recover a lost username or password by visiting the password recovery page.Quick Start Videos
New to SurfRecon? Get started quickly by watching the following videos:Home Edition Getting Started Tutorial
Learning to Use SurfRecon
You have a number of resources you can take advantage of while you are learning to use SurfRecon. These resources are listed below and in the Support Links to the left:- Support Search If you have a question, there is a good chance we already have the answer to it. Check the Support database for quick answers to your most important questions.
- Quick Start Guides: The quick start guides are a combination of audio- and video-based online help tools that can quickly answer your questions and get you started using SurfRecon.
SurfRecon Install/Update Patches
If you are experiencing problems with SurfRecon's update feature—the software keeps updating itself and then asking you to restart the application—you need to run a local patch application to solve the problem.Follow the instructions explained in the How to Install the Updater Patch support FAQ.
Questions / Technical Support Issues
Technical support for SurfRecon is currently available via emaill atsupport@surfrecon.com
Please include as much information about your issue as possible, including the type of computer and OS your experienced the problem with and what action/s you took that may have caused the issue.
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